Frequently Asked Questions

  • What services does City Drug offer?

    City Drug provides prescription fulfillment, medication counseling, immunizations, over-the-counter medications, medication synchronization, and refill reminders. We also offer support for chronic condition management and personalized care to help you stay on track with your health goals.

  • Do you offer prescription transfers from other pharmacies?

    Yes, transferring your prescriptions to City Drug is quick and hassle-free. Simply provide us with your current pharmacy’s information, and our team will handle the rest, ensuring a smooth and secure transfer of your medications.

  • Can I get my prescriptions delivered?

    Absolutely. We offer prescription delivery services within Cheyenne for added convenience. Contact our pharmacy staff to check if your location qualifies and to schedule your next delivery.

  • What immunizations are available at City Drug?

    We administer a variety of CDC-recommended vaccines, including flu shots, shingles, pneumonia, tetanus, and COVID-19 vaccinations. Walk-ins are welcome, or you can schedule an appointment in advance.

  • How can I refill my prescriptions?

    You can refill prescriptions through our online portal, by phone, or in person. For recurring medications, ask about our automatic refill and medication synchronization programs to simplify your routine.

  • Do you provide medication counseling or consultations?

    Yes. Our pharmacists are available for private consultations to review your medications, explain dosages, identify interactions, and ensure you understand how to take your prescriptions safely and effectively.

  • Is City Drug locally owned and operated?

    Yes, we are a locally owned pharmacy proudly serving the Cheyenne community. Our team is committed to providing personalized care with the warmth and trust of a neighborhood pharmacy.

  • Do you accept insurance and discount cards?

    We accept most major insurance plans and pharmacy discount cards. If you’re unsure about your coverage or need help reducing out-of-pocket costs, our staff is here to assist.

client testimonials

They go out of their way to work with you and your doctor during descrepancies. They also deliver if needed for no extra cost. Located in Downtown Cheyenne.

Eden M.

I've been a customer of city drug for about a year now. I have tried all the other pharmacies in town and city. Drug is the best by far. They always help you out. No matter how much extra work it is for them.

Kenneth P.

When I was new to Cheyenne, City Drug was close to where I moved. I asked if she accepted Good RX and was told, "I have a plan that will top Good RX," which is true; cheaper and reasonably priced. Also, the vast majority of the time, my prescription is already filled. I literally walk in, they pick it off the shelf and I'm on my way. Six star business!

Troy T.

Incredible customer service. I was denied a certain generic at a larger pharmacy, so decided to try City Drug. I was floored with the customer service and communication. Truly excellent...they deliver AND have the cutest location in downtown Cheyenne!

Teresa C.

Excellent customer service! Our normal pharmacy was out of what my kids both needed. Kelsey got the order transferred and delivered with popcorn and suckers within an hour. We will use City Drug for future needs moving forward!

Keri P.

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Kelsey was so kind and willing to help get my entire families meds switched over. She even went the extra mile to reach out to the Dr to discuss questions/concerns I had about the medication. 10/10 recommend switching over!!

Taylor S.

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They go out of their way to work with you and your doctor during descrepancies. They also deliver if needed for no extra cost. Located in Downtown Cheyenne.

Eden M.

They go out of their way to work with you and your doctor during descrepancies. They also deliver if needed for no extra cost. Located in Downtown Cheyenne.

Eden M.

I've been a customer of city drug for about a year now. I have tried all the other pharmacies in town and city. Drug is the best by far. They always help you out. No matter how much extra work it is for them.

Kenneth P.

When I was new to Cheyenne, City Drug was close to where I moved. I asked if she accepted Good RX and was told, "I have a plan that will top Good RX," which is true; cheaper and reasonably priced. Also, the vast majority of the time, my prescription is already filled. I literally walk in, they pick it off the shelf and I'm on my way. Six star business!

Troy T.

Incredible customer service. I was denied a certain generic at a larger pharmacy, so decided to try City Drug. I was floored with the customer service and communication. Truly excellent...they deliver AND have the cutest location in downtown Cheyenne!

Teresa C.

Excellent customer service! Our normal pharmacy was out of what my kids both needed. Kelsey got the order transferred and delivered with popcorn and suckers within an hour. We will use City Drug for future needs moving forward!

Keri P.

.

Kelsey was so kind and willing to help get my entire families meds switched over. She even went the extra mile to reach out to the Dr to discuss questions/concerns I had about the medication. 10/10 recommend switching over!!

Taylor S.

.

They go out of their way to work with you and your doctor during descrepancies. They also deliver if needed for no extra cost. Located in Downtown Cheyenne.

Eden M.

I've been a customer of city drug for about a year now. I have tried all the other pharmacies in town and city. Drug is the best by far. They always help you out. No matter how much extra work it is for them.

Kenneth P.